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Payment
Payment is required before your graphic is created. We run a
small, efficient operation, and in order to keep our administrative
costs to a
minimum, we cannot have an accounts receivable or
a collections department.
Our low overhead costs keeps your cost to a minimum.
Payment is accepted by PayPal and 2Checkout
Refunds
We will offer Full Refunds up to and including the draft/preview
version before the finished and final graphic is delivered.
Once the watermark is removed, we can no longer issue refunds.
Free Revisions
We offer unlimited free revisions to our work when
accurate,
complete information has been given to us at the start of a
project.
We require notification of any required revisions within five
days
of our submission of the project for approval.
If extensive or time consuming revisions are required through
no fault
of our own, a fee may
be required for revisions.
Turnaround Times
Turnaround times vary
by project type.
Logo Design is generally 1 - 4 days dependant on current
workload.
All times start from the clearance of payment and
receipt of all
pertinent information and files. We will always include
our estimated
turnaround times for custom projects.
We will do our
best to accommodate rush orders, but in times of
particularly heavy work
load additional fees may be required.
Delivery
Delivery through email is available. We also do deliver graphics through
IM's such as Windows Live Messenger if the customer prefers it that
way.
Fairness
We operate with the
assumption that people are generally good and
honest and deserve to be treated with fairness, respect and
dignity.
Our experience is that when we treat our customers in this way, they
reciprocate, and everyone wins.
Content
We will not allow content of a racist, hateful, illegal, or overtly
pornographic nature to be created by us.
We do on occasion do allow nudity in some graphics if it doesn't
conflict
with the above term.
Change of Terms
Terms and conditions may change without notice or warning at our
sole discretion.
Please refer to this page for updated terms and conditions, and feel
free to contact us with any questions or comments.
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